APPLE DEVICE SETUP & SUPPORT
Teachers
Nonprofits

New MacBook? Don’t start from scratch.

Get help setting up your new Mac, transferring lesson plans and classroom files, securing your accounts, and retiring an older device — so you can stay focused on teaching.

More time for your mission. Less time on technology.

Get help setting up Apple devices, transferring important files, securing your information, and retiring older equipment — so your team can stay productive and focused on the work that matters most.

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GMAIL SETUP & SUPPORT
Teachers
Nonprofits

New MacBook? Don’t start from scratch.

Get help setting up your new Mac, transferring lesson plans and classroom files, securing your accounts, and retiring an older device — so you can stay focused on teaching.

More time for your mission. Less time on technology.

Get help setting up Apple devices, transferring important files, securing your information, and retiring older equipment — so your team can stay productive and focused on the work that matters most.

Secure your Gmail. Simplify your school day.

Get help protecting your Gmail account, organizing your inbox, and simplifying your email workflow—so you can spend less time managing messages and more time teaching.

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PRIVACY WITHOUT THE COMPLEXITY
Teachers
Nonprofits

New MacBook? Don’t start from scratch.

Get help setting up your new Mac, transferring lesson plans and classroom files, securing your accounts, and retiring an older device — so you can stay focused on teaching.

More time for your mission. Less time on technology.

Get help setting up Apple devices, transferring important files, securing your information, and retiring older equipment — so your team can stay productive and focused on the work that matters most.

Your digital life. Your privacy.

Protect your email, passwords, files, and online activity with secure, easy-to-use applications built around privacy.

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Tutorials

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https://youtu.be/M5OupG26wAY
Audience
Teachers
Staff
Topic
Setup
MacBook
Software

Teacher Mac Setup

Learn how to set up a new teacher or substitute Mac efficiently with this step-by-step tutorial. This guide covers essential adjustments, including optimizing Control Center, configuring audio and printer settings, customizing the Dock, and ensuring a smooth browsing experience. Designed to enhance usability and minimize distractions, these best practices help educators get the most out of their Mac. Perfect for tech teams supporting schools and districts!

VIEW DETAILS
https://youtu.be/eDRKboX-wGk
Audience
Everyone
Topic
Software

Print in Color

Learn simple steps to print in color, higher quality, and create presets for efficient time-saving on the imac.

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https://youtu.be/9ZX0_KAIvdk
Audience
Administration
Paraprofessionals
Teachers
Staff
Topic
Software
Organization

Outlook Email Rules

how to create a rule in Outlook that automatically moves scanned emails from your printer into a designated folder. It helps keep your inbox organized by sorting documents the moment they arrive.

VIEW DETAILS
$25
Type
Storage
USB-C
SMART Board
MacBook
Categories
Product

USB-C 256GB Thumb Drive

The USB-C thumb drive is incredibly convenient for use with newer Macs, eliminating the need for dongles. It also has a standard USB connector, so you can easily switch between a SMART Board or a USB-C monitor. The transfer speeds are impressive, ensuring fast file transfers. I’ve purchased three of these drives, and they’ve proven to be both useful and reliable.

DetailView Product
$20
Type
Cleaning
iPad
MacBook
SMART Board
Student
Categories
Product

Screen Cleaner

WHOOSH! is a safe and easy way to keep your classroom devices clean, from laptops to SMART Boards. It leaves no streaks, reduces germs with its special cloths, and is made in America. Trusted by Apple Stores, it’s reliable and perfect for everyday use in the classroom.

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ROCKENSOCK
GOING BEYOND THE HELPDESK
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MISSION
METHOD
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CLIENT TESTIMONIAL

"Delight to Work With"

Jay has been a delight to work with in teaching and assisting me with my technical needs. Each and every time I met with Jay I appreciated his time, expertise and thorough ability to explain and answer any and all questions I had. I found his personality and witt to be the most outstanding and above any other I have encountered. You can tell the minute you meet Jay his intent is to be the best technical support you could be referred to. Becker Primary was gifted with Jay and he will be greatly missed by the Becker Public Schools.

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Vicky K.

Para Profesional

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"Wisdom & Insight"

I am forever indebted to you for all the wisdom and insight you shared with me this year. You were the only one able to figure out my troubling sound issue earlier and also instantly reached out to help me this week. You (Jay) are an outstanding part of our Sartell district!

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Tina P.

3rd Grade Teacher

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"Helps Us Understand How/Why"

He is always very knowledgeable and goes above and beyond to fix whatever issue we may be having. He also does his best to help us understand how/why it works the way it does to help prevent future problems.

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Theresa Hafstad

Headmaster of Calvary Academy

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"Pleasure to Work With"

Helped with media presentations, AV setup, served food and just been there to help in anyway he can. He is always, punctual, professional looking, helpful, and a pleasure to work with.

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Susan A.

Director of Harvest Fellowship Preschool

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"Fantastic Job"

Jay helped me set up my new computer and did a fantastic job of streamlining the settings on it. Now I know more about where to find certain settings thanks to the instruction I received. I am looking forward to reaching out for the next time I need support. Thanks, Jay!

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Stephen Girtz

Electrical Technician

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“Relentless & Unyielding”

Mr Rockensock, spent hours problem solving and finding a solution to a problem that four other professionals could not. He was relentless and unyielding to give up! After a long evening of work I had a fully functioning laptop, smart board, and workstation! Jay knows his stuff and is very good at it.

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Rachel P.

kindergarten Education Teacher

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"His Knowledge & Expertise Are Amazing"

Jay has a passion for helping others to succeed. His knowledge, optimism, and expertise are truly amazing. He has always made an effort to not only help with any technological problem or question, but also continually follows up. He will be energized to help anyone in need!

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Lori R.

Certified Educator

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“Far Above & Beyond”

Jay, has done more for me in one hour than any other tech employees in all my years in the district. He is very knowledgeable, and has gone FAR above and beyond

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Lisa T.

Elementary Education Teacher

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"Promptly & Efficiently"

Jay has been the best Tech Support person that PMPS has had since I have been here. Jay responds to questions, emails, etc. promptly and efficiently. He has a positive attitude and wants to help solve all issues with ease. Jay has made working on my laptop, iPad, and SmartTV work so well and I finally feel like I have a good system in place with all of my technology due to Jay's help. I appreciate Jay and all that he does.

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Kayla M.

2nd Grade Teacher

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"Helpful and Resourceful"

It was always a joy working alongside him as he was helpful and resourceful, often going beyond what was asked or expected!

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Josh Johnson

Student Pastor of Calvary Community Church

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"Positive Attitude"

Jay is exceptional with his technology skills. He was extremely knowledgeable and patient with setting up all of my technology. With device refresh, he has spent so much time making sure everyone feels comfortable with their new device and gets 1:1 support if needed. Jay is constantly checking to see what more he can do to help us out while also bringing a positive attitude to everything he does. Jay is so appreciated by our staff!

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Jennifer M.

2nd Grade Teacher

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"Figures Out a Solution"

Jay does not quit until he figures out a solution to the problem!! He is always happy to help and has done more for the technology in our building than any past IT person.

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Janis M.

Speech Language Pathologist

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“Accomplished More”

Jay, has accomplished more in his short time here than all the other ITs have in their years of service.

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Gene S.

Physical Education Teacher

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"Full of Valuable Knowledge"

Jay is always incredibly helpful and full of valuable knowledge! He makes things very accessible and easy to understand for those of us who find working with different platforms less intuitive. I have grown in my confidence working with technology in the classroom since Jay has been here.

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Elizabeth N.

Special Education Teacher

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"Highly Valuable Asset"

Jay's extensive qualifications, certifications, and hands-on experience in the field of educational technology make him an outstanding candidate for this role. His technical expertise, problem-solving skills, and dedication to supporting students and educators through technology set him apart as a highly valuable asset to any educational institution.

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Dale C.

Becker Primary School Principal

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"Provided Support Without Judgement"

Jay has been an amazing addition to our team! He was amazing at checking in on us to see if we had any questions, he provided support without judgement, made tutorials for us to understand tech procedures, and provided our staff guidance with any project ideas we had. He truly went above and beyond our expectations!

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Corinne L.

Kindergarten Licensed Teacher

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Honest, Highly-Talented, and Organized & Effective"

Jay demonstrates excellent problem-solving skills and a high level of professionalism. He is honest, highly-talented, organized, and effective, going above and beyond to meet the needs of the students and staff with whom he works to support. Trustworthy and diligent are just a couple words to describe his character.

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Cindy A.

Library Media Specialist

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"Smart and Helpful Person"

Jay is a close friend of mine, and he comes over all the time to fix all of our technological needs. He worked on all of the computers for our school and configured them to perform at their best. Jay is a very smart and helpful person; I would personally trust him with any needs I have in this area.

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Calvin H.

Classical Academy Student

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"Helpful & Patient"

Jay was helpful in setting up my computer for college. He patiently guided me through the installation of Office 365 and other essential apps. He also introduced me to the D2L platform and offered insightful suggestions for a normal daily routine.

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Calib O.

SCTCC College Student

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"He Is Extraordinary"

Jay has been valuable for PMPS staff the past two years. He is extraordinary at what he is able to do with his technology skills for us all, brings a positive attitude to everything he does, and is constantly checking to see what more he can do to help out. With the Mac device refresh, he has spent so much time making sure everyone feels comfortable. Jay is so appreciated by our staff!

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Brittany O.

2nd Grade Teacher

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"Professionalism and a Positive Attitude"

Jay consistently goes above and beyond to ensure that tasks are not only completed quickly but also in the most effective and efficient manner. He has an exceptional ability to streamline processes, improve systems, and enhance the overall functionality of our technology resources. No matter the challenge, Jay finds a way to get things done with professionalism and a positive attitude.

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Brandon P.

Becker Primary Assistant Principal

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"Genuinely Cares"

Jay has gone out of his way to be available and to share his technical knowledge with me. He has enabled me to be more task efficient. It doesn't take much time with Jay before you realize he genuinely cares and will go out of his way to be helpful.

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Eliot L.

Community Client

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